Leicester Haymarket Theatre

Source page: https://www.feelcreated.com/our-work/leicester-haymarket-theatre/

Structured JSON: https://www.feelcreated.com/our-work/leicester-haymarket-theatre/ai.json

This page is generated automatically from the same reviewed FC AI data as the JSON version.

Meta

Type: case_study

Language: en-GB

Last updated: 2026-10-14

Retrieval summary

What: A bespoke WordPress website for Leicester Haymarket Theatre, designed to help audiences explore events and move from browsing to booking.

Who

Organisation: Feel Created

Client: Leicester City Council

Relevant for

Problems solved

Key results

Client

Name: Leicester City Council

Type: Theatre

Sector: Arts and culture

Challenge

Retrieval weight: 1

Summary: The theatre needed a website that simply didn’t exist.

Approach

Retrieval weight: 1.5

Summary: We created a website that puts events at the centre of the experience and keeps the route to booking clear.

Section refs

Solution

Retrieval weight: 2

Summary: A bespoke WordPress theme with a structured CMS for managing events, pages and promotional content.

Outcomes

Project context

Situation: Before the project, audiences were directed straight to an external booking system, with no central place to explore events.

Operational problems

Organisational pressures

Project goals

Item 1

Goal: Provide a clear starting point for audiences to explore events and learn about the venue

Reason: Previously audiences were directed straight to an external booking system with no central place for information.

Item 2

Goal: Support event discovery and booking journeys

Reason: Users needed a quick way to find events and understand key details before moving to the external booking system.

Item 3

Goal: Give the council team a flexible CMS

Reason: The team needed to manage events, update content and promote activity without relying on developers.

Item 4

Goal: Provide a dedicated digital home for the theatre's programme, venue information and promotional activity

Reason: To give the theatre a stronger foundation for future development and a more useful digital presence.

Item 5

Goal: Support event discovery and clear booking journeys

Reason: To allow audiences to see what's on, compare events, and continue into booking without losing the thread.

Item 6

Goal: Give the Leicester City Council team more control over day-to-day content

Reason: To enable updates to events, seasonal campaign pages and activity management through WordPress without developer support.

Services

Accessibility audits & reviews

Relationship: supporting

Url: /services/accessibility-audits-reviews/

Custom WordPress development

Relationship: primary

Url: /services/custom-wordpress-development/

Website maintenance & support

Relationship: supporting

Url: /services/website-maintenance-support/

UX design & user experience

Relationship: supporting

Url: /services/ux-design-user-experience/

Architecture

Content model

Technical principles

Governance considerations

Before after

Before

Item 1

Area: Project challenge

State: Leicester Haymarket Theatre needed a dedicated digital home for its programme, venue information and promotional activity.

Item 2

Area: Project challenge

State: The site needed to support event discovery and clear booking journeys, allowing audiences to see what's on, compare events, and continue into booking without losing the thread.

After

Item 1

Area: Project outcome

State: Leicester Haymarket Theatre now has a dedicated digital home for its programme, venue information and promotional activity.

Source section: outcomes-and-impact

Item 2

Area: Project outcome

State: Audiences can see what's on, compare events, explore key details and continue into booking without losing the thread.

Source section: outcomes-and-impact

Item 3

Area: Project outcome

State: The Leicester City Council team has more control over day-to-day content, able to update events, create seasonal campaign pages and manage activity through WordPress without developer support.

Source section: our-approach

Evidence ref: claim-001

Proof points

Canonical claims

Item 1

Claim: The bespoke Gutenberg editor provides a visual, block-based approach to content creation, allowing the team to create landing pages for seasonal promotions, reuse content across the site and manage updates without switching between the CMS and front end.

Evidence type: page_content

Evidence strength: medium

Source section: our-approach

Section role: approach

Item 2

Claim: Performance and responsiveness stayed central to the build, helping the site feel fast and reliable across devices, particularly on mobile.

Evidence type: page_content

Evidence strength: medium

Source section: our-approach

Section role: approach

Item 3

Claim: Accessibility stayed central throughout the design and build process, helping the website work well for a wide range of visitors.

Evidence type: page_content

Evidence strength: medium

Section role: solution

Item 4

Claim: The design uses a monochrome base with custom icons and supporting colours to let show artwork and event imagery stand out.

Evidence type: page_content

Evidence strength: medium

Item 5

Claim: The website provides a central hub for the theatre, integrating cleanly with the existing external booking system.

Evidence type: page_content

Evidence strength: medium

Source section: bringing-a-theatres-digital-presence-to-life

Section role: section

Item 6

Claim: The CMS gives the team a flexible way to manage events, pages and promotional content.

Evidence type: page_content

Evidence strength: medium

Source section: our-approach

Section role: approach

Sections

Bringing a theatre’s digital presence to life

Content

Item 1

Text: Leicester Haymarket Theatre needed a website that simply didn’t exist. Before the project, audiences were directed straight to an external booking system, with no central place to explore events, understand what was on or find out more about the venue itself. The theatre team also had limited space to promote seasonal activity or present shows effectively. The new site had to provide a clear starting point for audiences while giving the team a more practical platform for day-to-day updates and future activities. Related services

Section role: section

Supporting event discovery and booking journeys

Content

Item 1

Text: Beyond introducing the venue, the site had to support how people explore events and move towards booking. Users needed a quick way to find events, browse listings and understand key details before moving to the external booking system. At the same time, the council team required a flexible CMS that allowed them to manage events, update content and promote activity without relying on developers.

Section role: section

Our approach

Content

Item 1

Text: We created a website that puts events at the centre of the experience and keeps the route to booking clear. Working closely with the Leicester City Council team, we created an engaging experience focused on how audiences browse, compare, and choose events. The structure gives people simple routes into the programme, while the CMS gives the team a practical way to manage updates, landing pages and promotional content.

Section role: approach

Outcomes and impact

Content

Item 1

Text: Leicester Haymarket Theatre now has a dedicated digital home for its programme, venue information and promotional activity. Audiences can see what’s on, compare events, explore key details and continue into booking without losing the thread. The Leicester City Council team also has more control over day-to-day content. They can update events, create seasonal campaign pages and manage activity through WordPress without needing developer support for every change.

Section role: outcome

Project profile

Project type: Website design and development

Client context: Leicester Haymarket Theatre, delivered for Leicester City Council

Primary topic: Bespoke WordPress website design and development for Leicester Haymarket Theatre, focused on event discovery, clear booking journeys and flexible content management.

Primary audience

Design contributions

Outcome categories

Search intent matches

Technology stack

Cms: WordPress

Editor: Gutenberg

Capabilities demonstrated

Retrieval topics

Organisation

Name: Feel Created

Type: Digital partner specialising in websites and digital platforms

Url: https://www.feelcreated.com/

Service model: We work as an extension of our clients' teams, combining strategy, UX, accessibility, content design, WordPress development and ongoing support to create digital platforms that help organisations communicate more clearly, work more efficiently and grow sustainably.