Website maintenance & support Ongoing support for your platform

Website maintenance and support that keeps your platform stable, secure and reliable.

We take a structured, proactive approach to maintaining your platform and supporting your team.

Ensuring your website performs consistently and is able to adapt as your needs change.

Platform maintenance and support

Websites need regular attention to stay reliable.

We maintain your platform through structured WordPress maintenance, updates, checks and routine support, ensuring everything continues to work as expected.

Reducing avoidable issues and keeping your platform stable, dependable and easier to manage over time.

Regular WordPress and plugin updates
Routine maintenance and platform checks
Release management and update handling

Performance and monitoring

Performance affects how your website is experienced day to day.

We monitor your platform and identify issues early, helping it remain fast, responsive and consistent across devices.

Supporting usability and ensuring that your website remains fast and consistent over time.

Performance monitoring and optimisation
Identifying and resolving issues early
Ensuring consistent performance across devices

Security and updates

Security is an ongoing responsibility.

We manage updates, monitor vulnerabilities and apply best practices to keep your platform secure as it evolves.

This reduces risk and helps protect your website, your users and your data.

Managing core and plugin updates
Monitoring vulnerabilities and risks
Applying security best practices

Backup and recovery

Reliable backups are essential.

We ensure your platform is backed up regularly and can be restored quickly if needed.

By doing this, you get reassurance and confidence that your website can recover from unexpected issues.

Automated, regular backups
Secure storage of backup data
Fast recovery and restoration

A trusted partner

It has been an absolute joy to work with Feel Created. This was a technically complex project, but the solutions were well thought out and clearly communicated. Their responsiveness resulted in a deep sense of trust, and we are looking forward to seeing what we can achieve together in the future.

Aaron Inglethorpe Web Manager University of Chichester

Trusted, flexible and dependable

Feel Created are always a pleasure to work with. They’ve been a trusted partner of ours for nearly a decade now and the team are always incredibly responsive and committed. They are creative, forward-thinking and 100% dependable. They are always accommodating, even when we have ambitious deadlines and their attention to detail always impresses.

Emily Taylor Gregory Marketing Director FT Longitude

Great to work with

Feel Created were great to work with. They listened to what we needed, explained things clearly and helped us create a website and brand that works much better for the college and our students.

Kalust Manukyan Marketing Manager Stanmore College

Built around our needs

We’re extremely pleased with the new platform. It brings everything together in a way that’s intuitive for our users and simple for us to manage. Feel Created have been brilliant to work with, always responsive and willing to help us get the most out of the system.

Michelle Fasted Marketing Manager APHA Scientific / DEFRA

Supporting what’s next.

The Prosper Portal gives postdoctoral researchers a practical way to explore their options, build skills and gain confidence. We’re already seeing first-hand the impact Prosper has had on postdocs involved in the pilots and we’re expecting it to be the gold standard for the sector.

Dr. James Howard Director of the University of Liverpool Development Academy

Teen Health

Feel Created was fantastic to work with throughout both the website and transitions booklet projects. The team listened carefully to what we needed, guided us through the process clearly and brought creative ideas that helped make the resources far more engaging for young people. We are thrilled with the outcome and have already received lots of positive feedback from professionals, parents and children. The resources will continue supporting young people across Leicestershire for years to come.

Laura Foster Team Leader Teen Health, Leicestershire County Council

Ongoing development and improvements

Websites should continue to improve over time.

Over time, we support ongoing updates and enhancements, helping your platform adapt to new requirements and user needs.

This keeps your website relevant and aligned with how your organisation changes.

Supporting new features and enhancements
Refining content and user journeys
Adapting to changing requirements

Support process and response

Support should be clear and dependable.

We provide structured website support services, ensuring your team knows how to get help and what to expect when issues arise.

It creates a reliable working relationship and ensures problems are resolved efficiently.

Clear support channels and communication
Defined response and resolution processes
Ongoing collaboration with your team

Managed hosting Custom WordPress Website design Platform architecture Accessibility audits